1. Introduction
Welcome to Olysim! We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our website, mobile application, or services. By accessing or using our platform, you agree to the terms of this policy. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
2. What Information Do We Collect?
2.1. Personally-Identifiable Information:
At Olysim, we take your privacy seriously and only collect personally identifiable information when you voluntarily provide it to us. This information may include your first name, last name, email address, and billing details such as credit card number and billing address. You may provide this information when signing up for our newsletter, creating an account, or contacting us through our platform's contact page. Rest assured, we handle your personal data with care and do not disclose it to third parties without your explicit consent, except where required by law.
2.2. Sensitive Personal Data:
We respect your privacy and encourage you not to share sensitive personal data with us unless absolutely necessary. This includes information such as social security numbers, health details, or other sensitive information. However, if you choose to disclose such information while submitting content to our platform, you consent to its processing in accordance with this policy. It's important to note that we do not store sensitive data on our servers to ensure the highest level of security and privacy protection for our users.
2.3. Non-Personally-Identifiable Information:
In addition to personally identifiable information, we may also collect non-personally identifiable information to improve our services and enhance user experience. This information may include your IP address, browser type, language preferences, and website usage patterns. By analyzing this data, we can better understand how users interact with our platform, identify areas for improvement, and tailor our offerings to better meet your needs and preferences.
3. How We Use Your Information:
At Olysim, we prioritize the security and confidentiality of your personal information. We utilize the personally identifiable information you provide to us exclusively for the purposes for which it was collected. These purposes may include:
Operating, maintaining, and enhancing our services to ensure a seamless user experience.
Managing your account and communicating with you regarding any account-related matters.
Administering promotions or special offers you participate in through our platform.
Addressing your inquiries, comments, and providing efficient customer service support.
Sending you important information such as technical notices, updates, and security alerts, as well as support and administrative messages.
With your explicit consent, sending you marketing emails informing you about upcoming promotions, product launches, and relevant news about our services and affiliated partners. Rest assured, we respect your privacy preferences and retain information about your marketing preferences for a reasonable period of time. You can opt out of receiving marketing emails at any time by following the instructions provided in the emails. However, please note that even if you opt out of marketing communications, you may still receive non-marketing emails pertaining to your account or essential business dealings with us.
Additionally, we may share your information with trusted service providers who assist us in delivering our services, such as processing payments, conducting audits, or providing marketing support. These service providers are contractually bound to use your personal information solely for the purposes outlined in our privacy policy and are prohibited from using it for any other purposes.
Furthermore, we may use the information you provide to enhance your user experience and, if you consent, to send you promotional emails or text messages from our partners and third-party affiliates. If you wish to update or correct any inaccuracies in your personal data, or if you have any questions regarding our use of your information, please don't hesitate to reach out to us. We are committed to ensuring the accuracy and security of your data, and we will promptly address any concerns you may have.
4. Cookies We Use
At Olysim, we utilize various types of cookies to enhance your experience and ensure the smooth functioning of our services. Here's an overview of the cookies we employ:
4.1. Types of Cookies
Essential Cookies: These cookies are vital for providing you with services available through our platform. They enable you to access secure areas, such as logging in, and ensure the speedy loading of requested content. Without these cookies, essential services cannot be provided.
Functionality Cookies: Our platform utilizes functionality cookies to remember your preferences, such as language preferences and login details. This personalization enhances your overall experience by eliminating the need to re-enter preferences with each use.
Performance Cookies: These cookies gather information about traffic to our platform and how users interact with it. The data collected is aggregated and anonymous, providing insights into visitor demographics, page visits, and more. We use this information to enhance operational efficiency and monitor activity levels.
Targeting Cookies / Advertising Cookies: Our platform may employ targeting or advertising cookies to deliver ads tailored to your interests. These cookies help limit the frequency of ads you see and measure the effectiveness of advertising campaigns. They may be placed by advertising networks with our permission and shared with other organizations for targeted advertising purposes.
4.2. Disabling Cookies
You have the option to disable cookies through various means. Additionally, you can visit online resources like www.youronlinechoices.com to learn more about cookies and opt out of usage-based online advertising using available tools.
4.3. Facebook Custom Audiences
In our efforts for usage-based online advertising, we may utilize Facebook communication tools, including custom and website custom audiences. These tools generate non-personal checksums from your usage data for analysis and marketing purposes. You can find more information and opt out of Facebook website custom audiences via the provided links.
4.4. Pixel Tags
We may employ pixel tags, also known as web beacons and clear GIFs, to track user actions on our platform. Unlike cookies, pixel tags are embedded invisibly on webpages and help measure the success of our marketing campaigns without linking to personal data.
4.5. Do Not Track Signals
While some Internet browsers may send "Do Not Track" signals, we currently do not respond to these signals. For further information on "Do Not Track," please visit the provided link.
http://www.allaboutdnt.com
We strive to ensure transparency and provide you with the necessary information to manage your cookie preferences effectively.
5. Disclosure of Information
At Olysim, we prioritize the protection of your personally identifiable information. Here's when we may disclose such information:
With Your Permission: Your consent, indicated by acceptance of our Privacy Policy, allows us to disclose your information.
Legal Requirements: We may disclose information if legally mandated by statutes, regulations, court orders, or subpoenas.
To Correct Misleading Information: If we believe it necessary to rectify false or misleading data or address deceptive activities, we may disclose information.
Service Provision: Disclosure may occur to fulfill product or service requests initiated by you.
Business Transfers: In the context of business transfers, such as mergers or acquisitions, where confidentiality restrictions apply, we may disclose information.
Aggregate Information: Non-personally identifiable information may be shared with advertisers and partners in aggregate form only.
6. Children's Privacy
Our Terms of Service outline that users must be 18 or older, or 13 and older with parental consent. We do not knowingly collect personal information from users under 13. If such information is inadvertently collected, we will promptly identify and delete it from our database.
7. International Data Usage
As the controller and processor of data, Olysim operates it2 service internationally, subject to varying privacy laws. We may retain, process, and access information in jurisdictions with different privacy standards. Third-party service providers engaged for logistical and customer support functions are bound by confidentiality agreements and have limited access to our database.
8. Updating Your Information
You can update your personal information through our application platform settings. For any queries or requests regarding your personally identifiable information, including removal from our files, please reach out to us at support@olysim.com.
9. Security and Encryption
We employ industry-standard security measures to safeguard your personal information. While we strive for absolute security, no method of transmission over the internet is entirely foolproof. Our service includes encryption protocols, secure servers, firewalls, access controls, and password protection. Should you suspect a security breach, please notify us immediately at support@olysim.com.
10. Changes to This Policy
We reserve the right to modify our privacy policy, with updates reflected in the "last updated" date. Material changes will be notified through prominent postings on our website, applications, or via email. We encourage you to review this policy regularly for any updates.